Build Your Dream Team
Build your creative dream team across the globe without booking any flights. Your users can escape the edit suite and connect to your shared project from any location with internet access at any hour of the day.
Edit as a team on secure, powerful workstations with high-speed shared storage using Avid Media Composer, Adobe Premiere or DaVinci Resolve.
Build your creative dream team across the globe. Each user gets a dedicated remote workstation with high speed shared storage and 24/7 access. Your entire team can work off of the same media and projects at the same time using Avid Media Composer, Adobe Premiere or DaVinci Resolve.
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Frame One was built to meet the highest security standards. With AES 256 bit encryption in transit and data encryption at rest, modern multi-factor authentication, and private hardware in secure monitored data centers, your project will be safer than ever.
Frame One has a dedicated team of engineers and tech experts to answer all your technical and workflow questions, as well as an ever-growing knowledge base of answers to common questions that you can browse independently.
Build your creative dream team across the globe without booking any flights. Your users can escape the edit suite and connect to your shared project from any location with internet access at any hour of the day.
Each user gets assigned a remote workstation with 28 processing cores, 128 GB of RAM, and a dedicated Nvidia GPU. Workstations are physical machines, not VMs, so you have dedicated resources at your disposal.
Our purpose-built storage cluster is blazing fast and highly scalable. With 400Gb/s of connectivity load balanced across multiple gateways, it's designed to excel at multi-stream media playback.
The Wild West days of shipping hard drives across the country and configuring group Dropbox syncs are over. With all media and workstations centralized on private dedicated hardware in highly secure data centers, you can finally take control of your content and rest assured that it’s protected.
While cloud solutions are built off of modular, virtualized generic components, Frame One provides a purpose built bare metal infrastructure with dedicated hardware resources.
Bare metal ensures that you get the full capabilities of hardware, as opposed to splitting it up and sharing it on top of layers of virtualization. That translates to exceptional performance that is consistent and reliable.
Frame One has data centers in Los Angeles, New York, and London. Pick the data center closest to your team to optimize their experience with a fast local connection.
With support for Avid Media Composer, Adobe Premiere, and DaVinci Resolve, you can choose your editing software to match your team’s preference. Built-in Avid bin locking allows your team to edit in the same projects at the same time.
Edit in a completely controlled environment no matter what operating system or computer your team is using at home. Never worry about software mismatches or incompatibilities that slow down your schedule.
With support for up to four computer monitors and mixed resolutions, Frame One automatically adapts to you. From 4K to 21:9 ultrawide, all screens will render in their native resolution without any scaling.
Each project comes with a complimentary Media Shuttle portal with 5TB of on-premise storage. This allows you to transfer large files, request files from third parties, and send files securely and quickly.
Frame One is a future-forward, next generation editing platform. We bring the resilient, highly available infrastructure of the cloud to a custom, bare metal post production environment to create a one-of-a-kind experience with unparalleled reliability and scalability.
Every component in the Frame One infrastructure has redundant paths to the network, internet, and power. Redundancy is built into all storage, servers, and workstations. Reliability is at the core of our design.
All Frame One data centers feature redundant power, backup batteries, and backup generators that seamlessly switch during power interruption.
Data Centers in
With two weeks of media storage snapshots recurring multiple times a day, we can ensure that you never lose important work due to accidental deletion.
Load balancing improves performance and ensures that when a server hiccups or an internet connection drops, we remain up and running with no downtime.
Check the status of all service components, or subscribe to service and maintenance updates via email, SMS, Slack, Teams, or webhook.
Frame One requires modern multi-factor authentication. Get push notifications on your phone, tablet or watch, or use Google Authenticator to complete your sign-in process.
Frame One was built to meet the highest security standards. We work with each distributor and studio to ensure that our infrastructure meets their most stringent requirements. Leave the audits to us!
Utilizing the principles of Zero Trust and Least Privilege, Frame One's multi-factor authentication and identity-based access ensure that only authorized users are granted access to your content and resources, protecting you and your production.
All media is stored with encryption at rest to guarantee the highest level of security without affecting performance.
With real time traffic virus scanning.
Secure, guarded, biometrics.
With heuristic analysis and machine learning.
Frame One has a dedicated team of engineers and tech experts to answer all your technical and workflow questions. Whether you want to discuss transcode settings, Avid or Premiere bugs, customizations or configurations, just submit a ticket through our Help Desk.
Multiple Channels of Communication
Every user gets a complimentary one-on-one onboarding session to ensure that your team is fully trained and comfortable using Frame One. During these sessions, one of our experienced onboarding specialists will work to understand your specific needs and workflow, and will provide personalized training and support to help you get up and running smoothly.
We guarantee a rapid response to support requests from 7am – 11pm ET Monday – Friday.
Us too. Frame One has engineers on call for weekend and late-night queries.
We stay current with release notes for every update and will let you know when a fix is available for any issue you may have reported.
If our engineers can’t find a solution, we will file bug reports on your behalf.
Interested in learning more? We have an ever-growing knowledge base of answers to common questions that you can browse independently. From basic configuration and troubleshooting tips to workflow guidelines and best practices, we share what we’ve learned through extensive collaboration on projects of all sizes and formats.